Monday, October 25, 2010

Grow knowing your corporate culture

Hello,

Sharing a new blog posted on TalentEquity.in/blog

Kindly share your views on this.

I did not feel comfortable for many days, when I joined the operations team for a BPO. The timings were different (mostly late evenings/ nights), they had the access card policy so couldn’t arrive late or leave early. They were strict in terms of leave policy, deadlines and even the break timings and casual when it cames to office attire. I always ended up comparing with my previous company, where I would be formally dressed five days a week and much for comfortable work timings and environment. However I still liked the work at the BPO and the way they did their work. They had good clarity of roles and responsibilities. They were good in employee communication and good paymasters. It was much later that I began liking their working style. It was then I realized it was the corporate culture which drive the success of both people and organization. The ealier we understand this, the sooner we prosper.

However small, every company, industry have their own unique identifying corporate culture. Understanding and establishing the right culture is the key to success and satisfaction for both organization and their people.

The corporate culture is sometime established and led by organization but mostly generated by their people. It is a shared set of attitudes, beliefs and standards that reflects the approach of organization and people. Its the culture that dictates the behaviour and response of their people and it is the culture which sets the mutual expectation straight for both organization and people.

Whenever you join any organization it becomes your duty to adapt and fit into their organization culture. You can not think of surviving and growing without accepting their organization culture. It is also important to absorb the culture because the culture reflects when you meet people in professional capacity. The work culture reflects in your communication, presentation, attire etc. Other things like working hours, leave system, option like flexi timings, work from home, communication channel at work place, dress code, benefits, training and professional development opportunities, package and incentives, recognition and growth, mission and vision of company are important to take note of and adapt.

Research shows that culture plays a very crucial role in retention of employees. So the organization plays an important role to create an employee friendly and growth oriented culture. Their policy, vision, values, goals, approach help in establishing the right culture. It should involve, evolve and revolve around their people only.

Signs like lack of trust, blame game among the teams, no shared values, problem centric approach and diversity not appreciated, poor communication system, lack of employee satisfaction and motivation indicate towards the ill organization culture. These are hygiene issues that one needs to check and iron out immediately to create a positive, healthy working atmosphere.

So it is important to make your culture employee friendly and growth friendly.
Please share your views on this and also share what part of your organization culture that you like most and what you can do away with.

Keep your feedback coming :) :)

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